SERVICE

Quality service oriented

Pre sale and after-sales service of gold medals to satisfy customers' satisfaction

Service Description:

Dagang Road Machinery has been following the development concept of "Made in China to Change the Location of China Creation", with a high sense of responsibility, perseverance in tackling key problems, in the field of road maintenance machinery, hard work, fruitful.

Service concept:

Dagang Road Machine is committed to providing global users with a full range of one-stop asphalt application solutions, one-stop technical support and one-stop service to meet your overall demand for asphalt pavement equipment.

Ultimate goal:

Provide a one-stop solution based on customer needs, so that every customer can get the maximum return.

PRE-SALE SERVICE

timely patiently answer customer inquiries, enthusiastic to explain in detail to the customer product performance and characteristics;
In accordance with the relevant information provided by the customer, providing customers purchase selection service for our customers and return the investment cost accounting allows customers to "buy value, with good" is our goal;

SALES SERVICES

free of charge to customers to purchase on-site installation, commissioning and technical guidance and hands-on training;

AFTER-SALES SERVICE

After receiving the customer service notification within 24 hours to the scene to solve the problem, when you do win services;
establish and improve the service files, regular visits to do telephone interviews or by hand, to track the use of equipment, work closely with the user equipment to achieve the best working condition;

COMMITMENT

shelf life of the Three Guarantees products, and equipment maintenance services for life;
Company perennial with products of all kinds of accessories, wearing parts, ensure that the user needs.

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